Services
Complete revenue cycle management.
From eligibility to the deposit — and every appeal, authorization, and enrollment in between. One accountable team, one standard of care for your revenue.
Free · No obligation
Services
Everything between the session and the deposit.
A complete revenue cycle, owned end to end. You keep clinical focus; we keep the money moving.
Revenue Cycle Management
The full path from scheduled session to deposited payment, worked daily by a named team — not a ticket queue.
Insurance Verification
Eligibility checked before the first session, so coverage surprises never reach the patient.
Benefits Verification
Written benefit summaries with copay, deductible, and visit limits — patient responsibility known from day one.
Prior Authorization
Authorizations requested, tracked, and renewed before units run out, so sessions never become unbillable.
Claims Submission
Clean claims out within days of the session, on a fixed weekly cadence you can plan cash flow around.
Claims Scrubbing
Every claim checked against payer-specific behavioral health edits before it leaves, not after it bounces.
Payment Posting
Remittances posted line-by-line and reconciled against contracted rates, so underpayments surface immediately.
Denial Prevention
Denials categorized and traced to root cause — recurring causes become workflow fixes, not repeated rework.
Appeals Management
Every appealable denial pursued with tracked deadlines, including timely-filing appeals with proof of submission.
Accounts Receivable
Daily aged-AR worklists sorted by dollar value and filing deadline, so old claims never quietly expire.
Collections Optimization
Patient balances handled with clear statements and respectful follow-up that protects the therapeutic relationship.
Credentialing & Enrollment
Providers enrolled before their start date, calendars managed forever after — no revenue lost to paperwork.
Credentialing
Initial applications prepared and followed through with each payer until the effective date is confirmed.
Payer Contracting
Contracted rates reviewed against benchmarks, with renegotiation requests backed by your utilization data.
Provider Enrollment
Group and individual enrollment across commercial, Medicaid, and Medicare — including PECOS.
Roster Maintenance
Payer rosters kept current as providers join, leave, or change locations, so claims never reject on demographics.
Re-credentialing Calendars
Every re-credentialing and attestation deadline tracked years out, with reminders long before lapse risk.
CAQH Management
Profiles kept complete and attested on schedule, the quiet detail that keeps every payer file active.
Analytics & Compliance
You see exactly what your practice earned and why — and every claim is handled inside HIPAA-compliant process.
Compliance Monitoring
Signed BAAs, role-based access, audit logging, and annual training — verified process, not a promise.
Revenue Analytics
Collections, denial trends, and payer performance analyzed monthly, with written commentary you can act on.
Financial Reporting
A written monthly review covering collections, AR aging, and provider-level productivity — not just a PDF of charges.
Custom KPI Dashboards
A live dashboard showing clean claim rate, AR days, and collections by payer and provider, always current.
Underpayment Recovery
Every remittance audited against your contracted rates; variances appealed and recovered.
Documentation Audits
Chart documentation reviewed against billing, catching compliance gaps before a payer audit does.
Practice Advisory
Two decades of behavioral health operations behind practical advice on growth, transitions, and systems.
Practice Consulting
Straight answers on payer mix, fee schedules, and staffing models from people who have run these practices.
Revenue Optimization
A structured review of where your revenue leaks — denials, underpayments, unbilled services — with a fix plan.
New Practice Setup
Entity guidance, credentialing, fee schedule design, EHR configuration, and billing workflow built from scratch.
Practice Expansion Support
New providers, services, or locations enrolled and billing-ready before opening day.
Multi-Location Billing
Consolidated oversight with location-level KPIs and standardized workflows across every site.
Transition Management
A written, dated handoff plan that overlaps with your current biller so you never lose a collection day.
EHR Optimization
Your existing system configured for clean billing — templates, codes, and workflows tuned to behavioral health.
Workflow Audits
Front-desk-to-deposit process reviewed end to end, with the bottlenecks named and a plan to clear them.
What we hold ourselves to
Standards we report against, every month.
Every engagement is measured against written targets, and your monthly review shows exactly where your numbers stand against them. If we miss, you see it — and you see what we're doing about it.
99%
Clean claim rate target
98%
Client retention goal
20+
Years in behavioral health RCM
Same day
Response standard
“I trust Lumiere Billing. They are ethical, helpful, and transparent. I would highly recommend to anyone.”
How We Work
A deliberate sequence, not a handoff.
Every engagement follows the same disciplined path. You always know what stage you're in and what happens next.
- 01
Discover
We review your payer mix, contracts, EHR configuration, and current AR to understand where revenue is actually going.
- 02
Analyze
A written baseline: clean claim rate, denial categories, AR aging, underpayments, and credentialing gaps.
- 03
Implement
We build the workflow, connect systems, and take ownership of billing with a documented transition plan.
- 04
Optimize
Denials are fixed at the root cause, coding guidance goes back to clinicians, and fee schedules are enforced.
- 05
Monitor
Weekly cadence, monthly reporting, and a dashboard that shows exactly what your practice earned and why.
- 06
Grow
New providers, new locations, new payers — enrollment and billing scale with you rather than behind you.
Technology Expertise
Extensive experience with EHR and PM implementation.
We have configured, optimized, and migrated the systems behavioral health practices depend on. That experience is included, not billed as a separate consulting project.
Seamless transitions
EHR and practice management migrations planned, tested, and executed with minimal downtime and no lost collection days.
System optimization
We tune templates, fee schedules, and claim rules inside your platform so the software finally works the way it was sold to you.
Automation with judgment
Eligibility checks, claim status, and worklist prioritization are automated. Coding and clinical judgment stay with credentialed people.
HIPAA-compliant by design
Signed BAAs, role-based access, encryption in transit and at rest, audit logging, and annual workforce training.
Let's Illuminate
Your Revenue Cycle
Schedule a free audit of your billing — a clear look at your current numbers. No pressure, no obligation, and you'll leave with a clear read on where your revenue is going.
Free · No obligation