Lighthouse casting a beam of light across a dark coastline at dusk

Revenue Cycle Management for Behavioral Healthcare

Illuminate Your Revenue.

Comprehensive revenue cycle management built exclusively for behavioral healthcare providers.

We simplify billing, maximize collections, reduce denials, and become an extension of your team — so you can focus on changing lives.

99%
Clean claim rate target
98%
Client retention goal
34%
AR reduction target
22%
Collections lift goal

Experienced with the platforms behavioral health runs on

CentralReachTherapyNotesKareoAdvancedMDathenahealthOffice AllyWaystarAvailityTrizettoChange HealthcareClaim.MDSimplePracticeValantDrChronoTheraNestTherapy BrandsCentralReachTherapyNotesKareoAdvancedMDathenahealthOffice AllyWaystarAvailityTrizettoChange HealthcareClaim.MDSimplePracticeValantDrChronoTheraNestTherapy Brands

Platform names are shown to indicate systems we are experienced with. No endorsement or partnership is implied.

Let's Illuminate

Your Revenue Cycle

Schedule a free audit of your billing — a clear look at your current numbers. No pressure, no obligation, and you'll leave with a clear read on where your revenue is going.

Free · No obligation

Who We Serve

Behavioral healthcare, and nothing else.

Specialization is not a marketing angle. Authorization rules, unit math, carve-outs, and documentation standards differ here — and generalist billers learn them on your money.

Applied Behavior Analysis

Authorization-heavy ABA billing with unit tracking, session reconciliation, and payer-specific rules.

Behavioral Health

Full-spectrum behavioral health billing across outpatient, IOP, and PHP levels of care.

Mental Health Clinics

High-volume therapy billing with clean claim discipline and predictable weekly cash flow.

Psychology

Testing and assessment coding handled correctly the first time, including time-based units.

Psychiatry

E/M and psychotherapy add-on coding, telehealth modifiers, and complex payer contracts.

Medication Management

MD/DO/NP/PA billing with credentialing, supervision rules, and incident-to compliance.

Why Practices Lose Money

Revenue rarely disappears at once. It leaks.

Behavioral health billing fails in small, quiet ways — a lapsed authorization, a modifier, an appeal nobody owned. Here is where it happens, and what we do about each one.

Denied claims

Payer edits and missing modifiers slip through unreviewed batches.

Pre-submission scrubbing against payer-specific behavioral health rules.

Authorization failures

Units lapse mid-treatment and sessions become unbillable.

Authorization tracking with proactive renewal alerts before units run out.

Coding mistakes

Time-based therapy and E/M add-ons are coded inconsistently.

Certified review of code selection with clinician-facing documentation guidance.

Credentialing delays

Providers see clients before enrollment is effective; claims are lost.

Enrollment calendars started before hire dates, tracked to effective date.

Underpayments

Payers reimburse below contracted rates and nobody reconciles it.

Contract-rate variance auditing on every remittance, with recovery appeals.

Aging AR

Claims sit past timely filing while attention goes to new charges.

Daily AR worklists prioritized by dollar value and filing deadline.

Missed follow-up

Appeals expire because no one owns the second attempt.

Named account ownership with escalation paths and appeal deadlines.

Patient balances

Copays and deductibles go uncollected after the visit.

Front-end benefit clarity and respectful, automated patient billing.

Every one of these leaks is measurable — and fixable. A free audit shows which ones are costing your practice.

Schedule a Free Billing Audit

Services

Everything between the session and the deposit.

A complete revenue cycle, owned end to end. You keep clinical focus; we keep the money moving.

Revenue Cycle Management

The full path from scheduled session to deposited payment, worked daily by a named team — not a ticket queue.

  • Insurance Verification

    Eligibility checked before the first session, so coverage surprises never reach the patient.

  • Benefits Verification

    Written benefit summaries with copay, deductible, and visit limits — patient responsibility known from day one.

  • Prior Authorization

    Authorizations requested, tracked, and renewed before units run out, so sessions never become unbillable.

  • Claims Submission

    Clean claims out within days of the session, on a fixed weekly cadence you can plan cash flow around.

  • Claims Scrubbing

    Every claim checked against payer-specific behavioral health edits before it leaves, not after it bounces.

  • Payment Posting

    Remittances posted line-by-line and reconciled against contracted rates, so underpayments surface immediately.

  • Denial Prevention

    Denials categorized and traced to root cause — recurring causes become workflow fixes, not repeated rework.

  • Appeals Management

    Every appealable denial pursued with tracked deadlines, including timely-filing appeals with proof of submission.

  • Accounts Receivable

    Daily aged-AR worklists sorted by dollar value and filing deadline, so old claims never quietly expire.

  • Collections Optimization

    Patient balances handled with clear statements and respectful follow-up that protects the therapeutic relationship.

Credentialing & Enrollment

Providers enrolled before their start date, calendars managed forever after — no revenue lost to paperwork.

  • Credentialing

    Initial applications prepared and followed through with each payer until the effective date is confirmed.

  • Payer Contracting

    Contracted rates reviewed against benchmarks, with renegotiation requests backed by your utilization data.

  • Provider Enrollment

    Group and individual enrollment across commercial, Medicaid, and Medicare — including PECOS.

  • Roster Maintenance

    Payer rosters kept current as providers join, leave, or change locations, so claims never reject on demographics.

  • Re-credentialing Calendars

    Every re-credentialing and attestation deadline tracked years out, with reminders long before lapse risk.

  • CAQH Management

    Profiles kept complete and attested on schedule, the quiet detail that keeps every payer file active.

Analytics & Compliance

You see exactly what your practice earned and why — and every claim is handled inside HIPAA-compliant process.

  • Compliance Monitoring

    Signed BAAs, role-based access, audit logging, and annual training — verified process, not a promise.

  • Revenue Analytics

    Collections, denial trends, and payer performance analyzed monthly, with written commentary you can act on.

  • Financial Reporting

    A written monthly review covering collections, AR aging, and provider-level productivity — not just a PDF of charges.

  • Custom KPI Dashboards

    A live dashboard showing clean claim rate, AR days, and collections by payer and provider, always current.

  • Underpayment Recovery

    Every remittance audited against your contracted rates; variances appealed and recovered.

  • Documentation Audits

    Chart documentation reviewed against billing, catching compliance gaps before a payer audit does.

Practice Advisory

Two decades of behavioral health operations behind practical advice on growth, transitions, and systems.

  • Practice Consulting

    Straight answers on payer mix, fee schedules, and staffing models from people who have run these practices.

  • Revenue Optimization

    A structured review of where your revenue leaks — denials, underpayments, unbilled services — with a fix plan.

  • New Practice Setup

    Entity guidance, credentialing, fee schedule design, EHR configuration, and billing workflow built from scratch.

  • Practice Expansion Support

    New providers, services, or locations enrolled and billing-ready before opening day.

  • Multi-Location Billing

    Consolidated oversight with location-level KPIs and standardized workflows across every site.

  • Transition Management

    A written, dated handoff plan that overlaps with your current biller so you never lose a collection day.

  • EHR Optimization

    Your existing system configured for clean billing — templates, codes, and workflows tuned to behavioral health.

  • Workflow Audits

    Front-desk-to-deposit process reviewed end to end, with the bottlenecks named and a plan to clear them.

How We Work

A deliberate sequence, not a handoff.

Every engagement follows the same disciplined path. You always know what stage you're in and what happens next.

  1. 01

    Discover

    We review your payer mix, contracts, EHR configuration, and current AR to understand where revenue is actually going.

  2. 02

    Analyze

    A written baseline: clean claim rate, denial categories, AR aging, underpayments, and credentialing gaps.

  3. 03

    Implement

    We build the workflow, connect systems, and take ownership of billing with a documented transition plan.

  4. 04

    Optimize

    Denials are fixed at the root cause, coding guidance goes back to clinicians, and fee schedules are enforced.

  5. 05

    Monitor

    Weekly cadence, monthly reporting, and a dashboard that shows exactly what your practice earned and why.

  6. 06

    Grow

    New providers, new locations, new payers — enrollment and billing scale with you rather than behind you.

Revenue Calculator

Estimate what your practice is leaving behind.

Adjust the inputs to your practice. The estimate below models the improvement typical of a disciplined revenue cycle — cleaner claims, faster AR, and enforced contract rates.

900
$120
12%
58 days
84%

Estimated Annual Opportunity

$139,968

Additional collections available annually at a 97% net collection ceiling, based on your current inputs.

Annual billed volume
$1,296,000
Currently collected
$1,088,640
Denial-related recovery
$40,824
Days of AR removed
26 days
One-time cash acceleration
$92,318

Estimates are directional and for planning purposes only. Actual results depend on payer mix, contracts, documentation, and volume.

Reporting

You should never have to ask how the practice is doing.

Every client gets a live dashboard and a written monthly review. Collections, AR aging, denial categories, payer performance, and provider productivity — in plain language.

Practice Overview · Trailing 10 Months
Updated daily

Net Collections

$1.42M

+18.4% vs. prior period

Clean Claim Rate

99.1%

+6.2 pts vs. prior period

Days in AR

29

-24 days vs. prior period

Denial Rate

2.6%

-9.1 pts vs. prior period

Monthly Collections Trend

Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct

AR Aging

0–30 days71%
31–60 days18%
61–90 days7%
90+ days4%

Provider Performance

ProviderSpecialtyCollected YTDClean Claim
Psychiatry Group APsychiatry$214,80099.4%
ABA Practice BABA$186,30098.9%
Counseling Practice CCounseling$121,45099.7%
Psychology Practice DPsychology$104,92099.1%

Illustrative dashboard. Figures shown are representative, not client data.

This is the visibility every Lumiere client gets. Want a dashboard like this for your practice?

Schedule a Free Billing Audit

Client Experience

Trusted by the people who do the work.

Behavioral health leaders describe the same shift: fewer surprises, faster cash, and a partner who answers.

“I went through three billing companies before finding Lumiere Billing and they handled my account with the diligence and attention to detail that others promised but couldn't deliver. My revenue increased and so did my patient caseload because I was finally able to focus on being a provider instead of chasing down missing payments and trying to smooth over issues with patients who were over billed.”
AAnnVerified review · Facebook
“The biggest thing for me is peace of mind. I know our billing is being watched closely and that someone is following up when something doesn't look right.”
PPauletteVerified review · Facebook
“One of the biggest improvements for us has been consistency. Claims are being worked, issues are being followed up on, and we're not constantly wondering what happened with something.”
RRegineVerified review · Facebook
“I trust Lumiere Billing. They are ethical, helpful, and transparent. I would highly recommend to anyone.”
TTraceyVerified review · Facebook

Join the practices that stopped wondering where their revenue went.

Schedule a Free Billing Audit

Why Practices Stay

The difference is in what gets owned.

Most billing companies process claims. We manage a revenue cycle, and we report on it honestly.

CapabilityTypical Billing CompanyLumiere Billing
Behavioral health specializationGeneralist across all specialtiesExclusively behavioral healthcare
Response timeTicket queues, multi-day repliesSame-business-day response
Account ownershipRotating pooled staffNamed account manager and billing team
ReportingMonthly PDF of charges and paymentsLive KPI dashboard plus written monthly review
Denial handlingRework after rejectionRoot-cause prevention and tracked appeals
AR managementFocus on new claims onlyDaily aged-AR worklists by value and deadline
UnderpaymentsRarely reviewedContract-rate variance audits on every remittance
CredentialingSeparate vendor or your staffIncluded and calendar-managed
TransparencyLimited system accessFull visibility into every claim we touch
TechnologyWhatever you already useEHR optimization and migration support included

Not sure how your current billing company measures up? A free audit puts the numbers side by side.

Schedule a Free Billing Audit
Healthcare administrators reviewing revenue reports together

Technology Expertise

Extensive experience with EHR and PM implementation.

We have configured, optimized, and migrated the systems behavioral health practices depend on. That experience is included, not billed as a separate consulting project.

Seamless transitions

EHR and practice management migrations planned, tested, and executed with minimal downtime and no lost collection days.

System optimization

We tune templates, fee schedules, and claim rules inside your platform so the software finally works the way it was sold to you.

Automation with judgment

Eligibility checks, claim status, and worklist prioritization are automated. Coding and clinical judgment stay with credentialed people.

HIPAA-compliant by design

Signed BAAs, role-based access, encryption in transit and at rest, audit logging, and annual workforce training.

Start Here

Find out what your billing is really costing you.

Tell us a little about your practice. A billing strategist replies within one business day with next steps for your free audit — no pressure, no obligation.

Schedule a Free Billing Audit

What happens next

  1. 01

    A person reads it today

    A strategist reads it personally — reply within one business day.

  2. 02

    We reach out your way

    By phone or email, whichever you left. Mon–Fri 8am–6pm CT.

  3. 03

    Your audit is scheduled

    We review your payer mix and show where revenue is leaking.

Direct lines

Please do not include protected health information in this form. We'll set up a secure channel before any PHI is exchanged.

(754) 300-9906Free Audit